I often forget these so here’s a record for myself:
- Blame (or Criticism)
- Defensiveness
- Contempt
- Stonewalling
The best way to manage the relationship toxins is to educate people about their effects, and then note them as they arise, without judgment or blame.
Further Reading
- Relationship Toxins: Keeping toxic behaviors in check for more positivity in your relationship
- Managing the 4 Relationship Toxins for Better Teams and Relationships
- The Four Workplace Toxins – Poisonous Workplace Communication Styles
I was introduced to this concept by the very excellent coach Alfred DePew, I highly recommend him for his relationship and team coaching.